Shipping Policy
Thank you for shopping with Abrenta. This Shipping Policy explains how we process and ship orders placed on our website.
Order processing time
Orders are typically processed within 1-2 business days of purchase. You will receive a confirmation email once your order has been placed, and a separate email with tracking information once your order has shipped.
Shipping rates and delivery estimates
Shipping charges and estimated delivery times for your order are calculated and displayed at checkout before you complete your purchase. Delivery estimates are just that - estimates - and may vary depending on your location and factors outside of our control, such as carrier delays.
Order tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. If you have not received tracking information within 5 business days of placing your order, please contact us.
Shipping to United States addresses
We currently ship to addresses within the United States. If you have questions about whether we can deliver to your location, please contact us before placing your order.
Delays
While we make every effort to ensure your order arrives within the estimated delivery window, occasional delays can occur due to weather, carrier issues, or other events beyond our control. We appreciate your patience and will do our best to keep you informed if a significant delay affects your order.
Lost or damaged packages
If your order arrives damaged or does not arrive at all, please contact us within 14 days of the estimated delivery date so we can help resolve the issue.
Questions
If you have any questions about this Shipping Policy, please contact us through our Contact page.